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166627,  Export Coordinator - NJ -

Category: MAN
Job Title: Export Coordinator - NJ
Region: NJ-New Jersey
City: Bridgewater
State: NJ
Rate: Up to $18.60 DOE
Duration: 13 Months
Description: Chipton Ross is seeking an Export Coordinator for an opening Bridgewater, NJ.

RESPONSIBILITIES:
Process all incoming e-mail orders from our international customers.
oReviews orders for completeness, export compliance and company policies. Notify customers and assigned dealers of any irregularities in the export order and the proper remedies that will be required.
oDocument order instructions to ensure proper preparation of export documentation and routing.
oEnter orders into IMPACCT system and create order file.
oPrepare and coordinate planning, packaging and shipping activities with Fair Lawn and BPF.
oRespond to and resolves internal and external customer requests and inquiries which may involve pricing, product availability, returns, terms and conditions, and delivery.
oDocument transactions and perform follow-up actions in accordance with departmental standard operating processes and procedures.
oProcess incoming labels, match to orders and resolve label reconciliation issues.
oProcess return goods authorization and credits.
oInteract with multiple areas to ensure timely and accurate shipment of product.
oProcess and track sample orders.
oPrepare and monitor weekly Orders Due report to ensure due dates are met and timely notification of late shipments to customers.
oProactively communicate changes to our customers regarding their inquiries or orders.
oProactively communicate issues changes to appropriate team members and management.
oReview and understand all departmental functional procedures and work instructions.
oAttend team meetings when required (export, production planning, etc.).oBe accountable for the specific tasks assignments for this position (demonstrate leadership facilitation skills).oBe accountable for special project assignments and respond in an agreed upon timeframe.
oPrepare the required reports for the position within an agreed upon timeframe.
oManage issue resolution through coordination communication with appropriate internal team members.
oRespond to all requests in a timely manner.
oAttends internal external training as necessary, which will include all products, Export Documentation, Export Compliance and any other functions that relates to work duties.
oDrive continuous improvement via customer communications and feedback relative to support levels, order status, complaints and pricing.

REQUIRED EXPERIENCE:
Developing and coordinating distribution schedules.
oPlanning and scheduling priorities for Manufacturing and Supply chain teams.
o Interacting with cross-functional teams to ensure timely and accurate shipment of orders.
oMonitoring backorder reports and releasing available stock for packing daily.
oConducting inventory analysis and initiating nonfunctional stock disposition.
oCoordinating warehouse packing operations.
oOptimizing loads and managing consolidations.
oPrinting country specific labels.
oProcessing credits and return authorizations for domestic orders.
oParticipating in process improvement projects.

ADDITIONAL EXPERIENCE:
o2-3 years customer service order entry experience in a related chemical industry with solid export experience.
oMust possess clear, concise writing and speaking skills to be able to communicate effectively with customers, suppliers, freight forwarders and other departments.
oMust possess the interpersonal skills to deal effectively with customers and relate well to others in the organization.
oMust possess strong organizational skills, with attention to detail to be able to prioritize and manage assigned workload on time and accurately.
oMust be proficient with standard computer applications such as Microsoft Office, Internet Explorer, Microsoft Outlook and Excel. Experience with an AS400 system and Warehouse Management System a plus.

EDUCATION:
4 year College degree minimum

WORK HOURS:
Full-Time


Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Chipton-Ross is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

Contact:
Juan Saldarriaga at jsaldarriaga@chiptonross.com
CHIPTON-ROSS, INC.
343 Main Street
El Segundo, CA 90245

Phone: (310) 414-7800 x258 or (800) 927-9318 x258


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