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166664,  Order Management Analyst - CA -

Category: ADM
Job Title: Order Management Analyst - CA
Region: CA-Bay Area
City: San Francisco
State: CA
Rate: Up to $20.00 DOE
Duration: 3 MONTHS
Description: Chipton-Ross is seeking an Order Management Analyst located in San Francisco, CA

RESPONSIBILITIES:
Uber is a technology company that is changing the way the world thinks about transportation. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life. We're making cities safer, smarter, and more connected. And we're doing it at a global scale - energizing local economies and bringing opportunity to millions of people around the world.
Uber for Business builds products to make Uber the default choice for their business transportation needs at the employee and company level. This includes everything from our business platform that allows that allows companies to easily adopt Uber for their business travel needs, to features like Business Profiles which make business travel more seamless for our millions of riders, and UberCENTRAL that enables businesses to provide rides for their customers.

You'll be on the ground building the infrastructure for bringing businesses to Uber while developing and testing new strategies around customer experience. We need a highly motivated self-starter, with an engaging personality who thrives in a team environment.

The Sales Process & Order Management team is a critical component of sales operations at Uber. As an Order Management analyst, you expect to spend the majority of your supporting the global sales force in onboarding customers efficiently and accurately. You will be responsible for provisioning customers as well as coordinating with FinOps, Sales, and Operations to serve new companies & welcome them to Uber.

What you'll do:

o Provision and set up new customer accounts on Uber for Business
o Execute systems changes that improve operations for the sales organization
o Analyze open orders to ensure any and all obstacles are removed to allow for on time delivery to & provisioning of our customers
o Audit & reconcile mismatches between customer accounts and CRM records
o Be an expert in Uber's CRM and ERP systems

What you'll need:
o Experience in a similar position is a plus (order management, financial operations, or sales operations in an enterprise B2B company)
o Experience developing customer care strategies and systems best practices
o Proficiency in Microsoft Office and Google for Work products
o Experience with Salesforce and Oracle

Uber is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Uber does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.

EDUCATION:
Accredited High School Diploma/GED

WORK HOURS:
Full-Time
5/40 work week.

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Chipton-Ross is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

Contact:
Mahta Eslami at meslami@chiptonross.com
CHIPTON-ROSS, INC.
343 Main Street
El Segundo, CA 90245

Phone: (310) 414-7800 x220 or (800) 927-9318 x220


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