176199 - Help Desk Support 1(2) - CTG - OH - C
Industry
IT
Region
OH-Ohio
City
Dayton
State
OH
Rate
Up to $19.10 DOE
Duration
24 months
Description


RESPONSIBILITIES:
o Operates computer systems to include the computer console, related communications and peripheral components.
o Initiates the processing of programs by entering operating systems commands through the main computer console and network PC's.
o Loads appropriate tapes and disk units for daily system backups.
o Reassigns processing system components as necessary to maintain a steady flow of work through the system.
o Monitors telecommunications and file transfer capabilities for transmission and initiates corrective actions, as appropriate.
o Performs level 1 and 2 customers support.
o Monitors and executes batch processing.
o Applies standard corrective measures to system and equipment discrepancies.
o Maintains records on work performed and prepares a variety of reports in accordance with established procedures.
o Creates and updates Operations Wiki procedures as required and publishes.
o Consequence of errors, problems or adverse conditions frequently occur within the work environment and can result in major/minor service disruptions.

REQUIRED EXPERIENCE:
o Possesses knowledge of electronic data processing, communication principles and operating techniques.
o Knows basic system functions and designs.
o Possesses knowledge of computer operating practices, including record keeping, and the ability to maintain a steady workflow through the computer system.
o Possesses knowledge of storage media library procedures and operational inventory control.
o Must be able follow complex oral and written instructions.
o Must be able to support a 24x7 x365 shift coverage environment.

EDUCATION:
High school degree/GED.

HOURS:
5/40 workweek

MISCELLANEOUS:
Applicants responding to this position will be subject to a government security investigation and must meet eligibility requirements by currently possessing the ability to view classified government information.



Contact
Rochelle Anderson at randerson@chiptonross.com
CHIPTON-ROSS, INC.
420 Culver Boulevard
Playa Del Rey, CA 90293

Phone: (310) 414-7800 x280 or (800) 927-9318 x280

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.