178756 - Help Desk Techinical Support 1
Industry
IT
Region
VA-Virginia
City
Newport News
State
VA
Rate
$14.81 to $19.50 DOE
Duration
6 months
Description


RESPONSIBILITIES:
Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. May route calls to product line specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.

REQUIRED EXPERIENCE:
AA or other 2 year technical degree in related discipline and some experience.

EDUCATION:
AA or other 2 year technical degree in related discipline.


HOURS:
This position supports day shift 7:30am-4:00pm Mon-Friday.

Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.

Contact
Andrew Craft
acraft@chiptonross.com
CHIPTON-ROSS, INC.
11832 Fishing Point Drive, Suite 100
Newport News, VA 23606

Phone: (757) 595-0005 x173 or (877) 244-5418 x173

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Employment will be contingent on candidate clearing pre-employment drug screen and background check.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.