- 180211 - Database Architect - Engineer-Level 2
- $26 to $72.00 DOE
- 6-12 Months
- Chipton-Ross is seeking a Database Architect/Engineer Level 2 for an opening in Orlando, FL.
" Support efforts for the overall data architecture and integrity of data on Service Central (/ServiceNow) Platform both for the Configuration Management Database (CMDB) and Foundational/Core (shared platform) data.
" Provide guidance and oversight of design, development, implementation and management of data structures and data population on the Service Central Platform.
" Support development of standard processes (internal or external to Service Central); focus areas are Data Architecture/Management and IT Service Management.
" Participate in Enterprise Initiatives and Customer Projects to insure product requirements, documented processes and interface definitions align to Service Central data, usage and process standards (ex. Hardware Asset Management, Cloud@LM, Service Mapping, LM Facilities, Citizen Innovations).
" Develop Service Central Data Architecture and ITSM strategic plans and roadmaps looking well into the future while keeping ideas grounded on what is possible now.
" Oversee the engineering and operations of interfaces/integrations populating the Service Central Configuration Management Database and Foundational/Core tables; coordinate resources through Agile story definition, engineering/integration, testing and deployment.
" Support the development, grooming and prioritization of stories and epics within the IT Service Management, IT Operations Management, Core Technical Team and Hardware Asset Management Agile backlogs; work/coordinate assigned story tasking.
" ITSM Process Lead: help to mentor members of the process team, establish priorities, and support the development and grooming the ITSM Agile backlog; manage ITSM process documentation at both the Service Central and Enterprise (IITP) level.
" Adhere to and promote organizational policies and standards in dealing with customers and others both internal and external to the organization
" BA Degree with 3-5 years work experience OR Masters Degree with 2-3 years work experience is REQUIRED
" Proven work experience as a Data Architect, Data Analyst or similar role
" Must show evidence of excellent problem-solving skills as well as keen analytical abilities
" Must have strong leadership qualities, as well as excellent communication skills
" Expertise in Configuration Management Database (CMDB)
" Experience in management and coordination of cross-functional and cross-organization activities and projects
" Experience supporting Enterprise-level services and operations
" Experience gathering and analyzing system requirements
" Excellent problem-solving skills; problem-solving attitude
" Proficiency in ServiceNow
" ITIL Certified
7:30am-5:00pm - 9/80
Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.
420 Culver Boulevard
Playa Del Rey, CA 90293
Phone: (310) 414-7800 x252 or (800) 927-9318 x252
Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.
Employment will be contingent on candidate clearing pre-employment drug screen and background check.
Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.