- 181508 - Service Now Developer
- CA-Southern California - San Diego
- San Diego
- 6 Months
- Chipton-Ross is seeking a Service Now Developer for an opening in San Diego, CA.
" Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work
" Participate in team problem solving efforts and offer ideas to solve client issues
" Conduct relevant research, data analysis, and create reports
" Assist with formulation and definition of solution scope and objectives while working with a team of Developers /Analysts on functional requirements and specifications.
" Performs and assists other team members in providing ongoing system maintenance, research, problem resolution, and on-call support tasks for existing systems. Supports the implementation of systems into production.
" Researches emerging technologies to determine impact on existing services and identify improvement opportunities
" Detailed knowledge of Service Now's native reporting capabilities and how to leverage / mesh them with the PA&R module
" Expertise in one or more programming language, development tools, and/or databases and the systems development life cycle, applicable to development organization.
" Ability to use techniques to design, code, test, debug, and document the automation services.
" Performs other duties as assigned or required.
" ITIL or ITSM certified
" Knowledge of or experience with one or more of the following modules for Service Now is a plus: Incident Management, Problem Management, Request Management, Change Management, Asset Management, Service Portal, CMS, Knowledge of the Service Now database / data model
" Service Now Administrator-level training and / or equivalent hands-on experience
" Two years' experience in systems analysis and application program development, or an equivalent combination of education and work experience.
" Proven experience effectively prioritizing workload to meet deadlines and work objectives
" Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience
" Proficiency in word processing, spreadsheet, and presentation creation tools, as well as Internet research tools
" Practice coding excellence and quality in design and coding while abiding by team standards.
" Extensive experience implementing and con?guring the Performance Analytics & Reporting Service Now module (from the Geneva release onwards).
" Must demonstrate a complete understanding of applications development principles, theories, concepts and techniques.
" Must have experience organizing, planning, scheduling, conducting, and coordinating work assignments to meet project milestones or established completion dates.
" Must possess the ability to understand new concepts quickly and apply them in an evolving environment while contributing to the development of new processes.
" Must be customer focused and possess: (1) the ability to identify issues, analyze data and develop solutions to a variety of complex problems; (2) excellent analytical, verbal and written communication skills to accurately document, report, and present findings; (3) excellent interpersonal skills enabling an effective interface with other professionals; and (4) excellent computer skills. Ability to work independently or in a team environment is essential as is the ability to work extended hours as required.
Accredited Bachelor's degree in Information Technology or related discipline and two or more years of progressive professional applications developer experience. Equivalent professional experience may be substituted in lieu of education.
Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.
420 Culver Boulevard
Playa Del Rey, CA 90293
Phone: (310) 414-7800 x242 or (800) 927-9318 x242
Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.
Employment will be contingent on candidate clearing pre-employment drug screen and background check.
Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.