189692 - Contract Administrator
NC-North Carolina
Up to $25.00 DOE
6 mos
Chipton-Ross is seeking a Data Entry Processor for an opening in Asheville, NC.

Prepare service contract renewal quotations in a timely and accurate manner. Utilize system report to identify all eligible contracts expiring or coming off of warranty. Prepare quotation utilizing Baan ERP system, assign and send quotation to responsible sales contract representative. Process service contract quotations, accept customer purchase orders and process final service contracts in adherence to departmental functional work procedures and work instructions and timelines. Create service contract quotes as needed, via system or manual. Process POS extended warranty contracts. Interface with other departments, including Sales, Accounts Receivable, Call Center and others to ensure internal and external customer requirements are met. Understand and comply with the requirements of the Export Management System. Understand non-compliance implications. Review and comply to client contract policy. Understand noncompliance implications. Coordinate certificate of insurance requests from customers following company contract guidelines. Assist in maintaining customer data as related to contract quote and acceptance. Maintain assigned set of work instructions as needed. Process vendor forms information and bid requests as needed. Assist with resolution of A/R collection issues. Respond to customer telephone, e-mail orders, fax and mail communications. Assist in maintaining Contract Administration customer files. Authorized to generate request for credit memo per manager or finance recommendations. Other duties as assigned.

Authority to hold/reject customers contracts/purchase orders if terms are not within the Minimum Purchase Order Criteria, Export Management System, pricing and sales tax requirements. Approve or negotiate customer contract purchase order terms and conditions to meet client contract review guidelines. Requests certificate of insurance document based acceptance of terms and conditions and meets client contract review guidelines.

Minimum 3 years prior experience working in customer service or contract administration areas. Minimum 3 years prior experience working with invoicing, accounts receivable and contract negotiations. Experience developing and maintaining spreadsheets in Microsoft Excel. Experience using Adobe Acrobat software. Experience with Baan preferred. Experience and understanding of the end to end process of the sale of extended warranties at point of sale preferred.. General understanding of accounting principles a plus.

Accredited High School Diploma/GED
Accredited Associate or Bachelors degree preferred.


Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.

Rochelle Anderson
420 Culver Boulevard
Playa Del Rey, CA 90293

Phone: (310) 414-7800 x280 or (800) 927-9318 x280

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Employment will be contingent on candidate clearing pre-employment drug screen and background check.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.