191550 - Human Resources Specialist
Industry
PRO
Region
PA-Pennsylvania
City
Pittsburgh
State
PA
Rate
Up to $17.00 DOE
Duration
12 months
Description
Chipton-Ross is seeking a Human Resource Specialist for an opening in Pittsburgh, PA.


RESPONSIBILITIES:
Assist employees and field HR representatives as the initial point of contact for benefits, payroll, and HR policy and procedure questions by answering employee calls and emails by providing immediate resolution or careful redirection to escalated support resources
Answer routine employee, field HR representatives and HR business partner inquiries relating to benefit plans, payroll, policies and procedures
Collaborate with other HR Solution Center subject matter experts and field HR reps to resolve employee issues in a thorough and timely manner
Perform back-office transactions for benefits, payroll and general HR data processing in support of HR functions, including running ad hoc and scheduled reports, data entry, data reconciliation, mailings, filing, sending correspondence, sorting and routing incoming mail
Achieve stated performance measures and adhere to established customer service standards. Perform special projects as assigned and managed by a supervisor
Entry level position that will be directly supervised

REQUIREMENTS:
Customer service experience is a plus
Experience working in a call center or HR shared service center preferred
Ability to interpret and communicate HR policies, procedures, and programs
Ability to deliver excellent customer care via telephone
Critical thinking, problem solving, and judgment skills
Service-oriented attitude and willingness to learn
Posses good listening skills and patience to work with all types of employees
Ability to maintain a positive attitude
Individual should have high energy with the ability to organize/prioritize workload
Bilingual skills are a plus

EDUCATION:
BA/BS or equivalent work experience directly attributable to human resources, benefits or payroll

SHIFT:
Full-Time

Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.

Contact
Billy James
bjames@chiptonross.com
CHIPTON-ROSS, INC.
420 Culver Boulevard
Playa Del Rey, CA 90293

Phone: (310) 414-7800 x340 or (800) 927-9318 x340

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Employment will be contingent on candidate clearing pre-employment drug screen and background check.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.