191874 - Senior Site Specialist
Remote Work
Up to $25.00 DOE
9 months
Chipton-Ross is seeking a Senior Site Specialist for an opening in Remote, CA.

Deliver inbound packages or freight to various locations throughout site
Working with end user community to coordinate shipments and deliveries
Receiving, unloading and processing of incoming packages
Stockroom / POU management, dispensing of product, and follow direction / coordination of affiliated stockroom activities.
POU management of PPE items
Perform on-site program replenishments and disbursements.
Perform stockroom duties to include receiving, put-away, stock rotation, cycle counts, and other functions according to customer requirements.
Follows well defined procedures as outlined by Best Practices, SOP’s & work instructions. Take direction from Site Supervisor/Manager (and Team Lead) regarding daily duties.
Independently makes decisions and utilizes available resources to meet customer requirements.
Analyzes/maintains/reconciles various customer and Thermo Fisher reports to ensure customer and Thermo Fisher requirements are met.
Communicates with supervisor any customer issues or potential problems.
Listens to customer concerns, effectively diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times.
Works effectively with a diverse cross-functional team.
Utilizes systems as required by job function.
Positively represent Thermo Fisher Scientific at all times throughout customer locations.
Participate in projects and perform other duties as assigned.
Remove cardboard and trash as needed (detrashing).

Experience in laboratory settings or services.
Experience in GLP/GMP environments.
2-3 years of customer service experience
Demonstrated verbal, written and presentation skills.
Detail oriented, problem solver, promotes team environment.
Ability to self-manage and operate independently
Ability to instantly adapt to a flexible and changing schedule
Demonstrate expertise in the ability to identify inefficiencies in any process and make recommendations for improvement
Must possess strong communication skills and customer focus to deliver excellent customer service including maintaining a professional appearance at all times.
Must possess strong analytical skills to reconcile various reports to ensure customer requirements are met.
Must possess the organizational skills to multi-task and meet deadlines as needed.
Must be able to use a computer and possess intermediate skills in Microsoft Office suite.

Working Conditions:

Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments
May be required to work independently within customer location
Extensive walking/standing may be required for 75-85% of the day
May pass through areas where chemical based allergens may be in use (such as penicillin, tetracycline, etc)
Must possess motor skills appropriate to the task
Must be able to lift, push and pull 30-40 pounds consistently; may be required to lift 50 lbs.
May be able to use material handling equipment such as push carts and pallet jacks
Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets and/or safety gloves
Some areas require steel toe shoes, bump hats and/or safety glasses
Must be able to work hours required to get the job done

High school diploma/GED required
Bachelor’s degree preferred


Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.

Cody Reposa
6926 Rivers Ave
North Charleston, SC 29406

Phone: (843) 554-5800 x182 or (800) 927-9318 x182

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Employment will be contingent on candidate clearing pre-employment drug screen and background check.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.