195211 - Service Support Representative
Industry
ADM
Region
CA-Bay Area
City
Santa Clara
State
CA
Rate
$20 to $25.00 DOE
Duration
6 mos
Description
Chipton-Ross is seeking a Service Support Representative for an opening in Santa Clara, CA.

RESPONSIBILITIES:
Assisting with customer communications and resolving critical issues. Monitoring and following up on spare parts and service quotes, customer purchase orders and customer orders. Coordinating customer demand and direct incoming customer material for inhouse calibrations and/or repairs-Achieving delivery of equipment within the specified delivery timelines. Facilitating execution of projects being executed at the customer site including RMA and warranty requests. Tracking service contract obligations and facilitate compliance with key performance indicators. Working with regional managers to project delivery schedules and adjust service schedule for resource planning and scheduling.

EDUCATION:
Accredited High School Diploma/GED

WORK HOURS:
Full-Time
M - F (8 to 5)

Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.

Contact
Rochelle Anderson
randerson@chiptonross.com
CHIPTON-ROSS, INC.
420 Culver Boulevard
Playa Del Rey, CA 90293

Phone: (310) 414-7800 x280 or (800) 927-9318 x280

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Employment will be contingent on candidate clearing pre-employment drug screen and background check.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.