196086 - Business Analyst
CA-S.Cali-Los Angeles/Orange Counties
Santa Monica
6 months
Chipton-Ross is seeking a Business Analyst for an opening in Santa Monica, CA.


" Responsible for overall program performance
" Manage After Sales KPI's
" Set expectations and manage Quality Control for POS conditions, maintenance, shipping, and tracking
" Identify and strategically resolve After Sales challenges to prevent unnecessary loss of sales
" Manage relationship with Austria on all International Spare Parts Purchase Requests
" Identify and implement process improvements
" Responsible for all After Sales invoicing

" Responsible for benchmarking current vendors and After Sales network
" Accountable for overall vendor performance
" Decision maker when identifying new vendors in underperforming markets
" Create vendor contracts between Red Bull and service providers
" Responsible for thorough onboarding of new vendors
" Ensure vendor compliance within RBNA and HQ provided standards and processes
" Manage vendor requests and support when needed

" Manage large-scale Cold Equipment projects (recalls, EPA guideline updates, mass scrapping, etc.)
" Ideation and implementation of business support projects
" Responsible for Cold Equipment claims management process for field and vendors
" Responsible for forecasting and ordering spare parts for servicing
" Manage project scope and expectations with respective vendors
" Lead on department specific projects for Specialty Retail and Vending

" Identify and outline business needs around Zendesk
" Accountable for new asset profiling, and data within asset management software
" Collaborate with stakeholders to align on enhancements and solutions
" Test and implement enhancements to software tool
" Create and disseminate training content for user base
" Responsible for accuracy of master data

" Responsible for executing the overall Cold Equipment strategy
" Responsible for internal alignment on all Cold Equipment business matters
" Data analysis on historic data and trends to forecast future needs and improvements
" Provide updates to Business and Leadership teams
" Annually supply international data
" Speak to the life cycle of Cold Equipment through field usage

" Experience managing business partner and 3rd party vendor relationships
" Experience in a function related to logistics, warehousing, or transportation with demonstrated knowledge of logistics and materials management preferred
" Strong familiarization with Cold Equipment
" Managed multiple projects simultaneously
" Outstanding customer service skills
" Excellent written and verbal skills
" Strong organizational and problem-solving skills
" Familiar with logistics functions within SAP or a comparable ERP system preferred
" Analytical skills with Microsoft Excel experience
" Comfortable working with technological systems and databases
" Ability to work under pressure, in time sensitive operations, and in a fast-paced environment

Bachelor's Degree preferred, ideally in a related field to the position requirements


Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.

Silmese Graves
11832 Fishing Point Drive, Suite 100
Newport News, VA 23606

Phone: (757) 595-0005 x261 or (877) 244-5418 x261

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Employment will be contingent on candidate clearing pre-employment drug screen and background check.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.