198355 - Sales Representative Residential
CA-S.Cali-Los Angeles/Orange Counties
Sherman Oaks
12 months
Chipton-Ross is seeking an entry level Residential Sales Representative for an opening in Sherman Oaks, CA.

Gather and organize new potential customer information in CRM

Maintain clear and detailed notes on all sales efforts in CRM

Educate prospective customers on all communication services offered, and close sales

Create and send accurate quotes to customers based on services sold

Schedule and confirm installation appointments for all processed sales

Create and process DIRECTV orders in AT&T/DIRECTV order processing systems

Track all sales and quotes to make sure customers completed all required steps needed to confirm service appointments and install services

Contact potential customers by phone to sell, upsell and set up communication services

Build a follow-up pipeline of potential and prospective customers.

Actively follow-up by phone and e-mail to pitch and sell communication services

Contacting existing customers by phone or e-mail to upsell or provide information on new/additional services

Assist with targeted outbound call campaigns and follow-up with assigned prospects to sell, up-sell, or provide additional information on available communication services and promotions

Send service information, or education materials to customers via e-mail to enhance the customer service experience

Assist with retention efforts to deter disconnect/termination requests that are not related to a customer moving out of a property serviced by the property or serviceable area

Provide excellent customer service to high-end clientele

Outside sales visits to customer sites or events organized by the property relations team or the company

2+ years of Residential Sales experience
Must have strong written and verbal communication skills

Must demonstrate excellent time-management skills

Strong Customer Service experience

Skilled in monitoring the results of multiple assignments and projects.

Experience taking prompt action to accomplish objectives and taking action to achieve goals beyond what is required; being proactive

Experience establishing action plans for oneself and others to ensure tasks and projects are completed on time.

Ability to schedule Technicians to install and/or setup services for Residential customers

1 years minimum Sales experienced preferred/training provided

Bachelors Preferred



Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.

Silmese Graves
11832 Fishing Point Drive, Suite 100
Newport News, VA 23606

Phone: (757) 595-0005 x261 or (877) 244-5418 x261

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Employment will be contingent on candidate clearing pre-employment drug screen and background check.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.