- 198355 - Sales Representative Residential
- CA-S.Cali-Los Angeles/Orange Counties
- Sherman Oaks
- 12 months
- Chipton-Ross is seeking an entry level Residential Sales Representative for an opening in Sherman Oaks, CA.
Gather and organize new potential customer information in CRM
Maintain clear and detailed notes on all sales efforts in CRM
Educate prospective customers on all communication services offered, and close sales
Create and send accurate quotes to customers based on services sold
Schedule and confirm installation appointments for all processed sales
Create and process DIRECTV orders in AT&T/DIRECTV order processing systems
Track all sales and quotes to make sure customers completed all required steps needed to confirm service appointments and install services
Contact potential customers by phone to sell, upsell and set up communication services
Build a follow-up pipeline of potential and prospective customers.
Actively follow-up by phone and e-mail to pitch and sell communication services
Contacting existing customers by phone or e-mail to upsell or provide information on new/additional services
Assist with targeted outbound call campaigns and follow-up with assigned prospects to sell, up-sell, or provide additional information on available communication services and promotions
Send service information, or education materials to customers via e-mail to enhance the customer service experience
Assist with retention efforts to deter disconnect/termination requests that are not related to a customer moving out of a property serviced by the property or serviceable area
Provide excellent customer service to high-end clientele
Outside sales visits to customer sites or events organized by the property relations team or the company
2+ years of Residential Sales experience
Must have strong written and verbal communication skills
Must demonstrate excellent time-management skills
Strong Customer Service experience
Skilled in monitoring the results of multiple assignments and projects.
Experience taking prompt action to accomplish objectives and taking action to achieve goals beyond what is required; being proactive
Experience establishing action plans for oneself and others to ensure tasks and projects are completed on time.
Ability to schedule Technicians to install and/or setup services for Residential customers
1 years minimum Sales experienced preferred/training provided
Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.
11832 Fishing Point Drive, Suite 100
Newport News, VA 23606
Phone: (757) 595-0005 x261 or (877) 244-5418 x261
Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.
Employment will be contingent on candidate clearing pre-employment drug screen and background check.
Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.