- 199857 - PC Support I
- Kansas City
- $21.37 to $29.56 DOE
- 12 months
- Chipton-Ross is seeking multiple PC Support I for a contract opportunity in Kansas City, MO.
This position is responsible for the installation, upgrade, and set up of desktop hardware. Using established guidelines and procedures, installs, upgrades, and configures desktop hardware. Completes documentation for hardware inventory management. Under general supervision, install, maintain, and upgrade workstation hardware, software, and operating systems. Configure and deliver new hardware to users. Individual must also provide technical knowledge and expertise necessary to solve medium to highly complex problems. This job is to be performed with limited supervision and has no responsibility or authority for the direction of others.
Manages time effectively while assuring attention to details. Finishes tasks accurately, completely and in a timely manner. Works effectively in a team environment. Makes sound decisions, using established guidelines and guidance.
Windows 10 Support -Experience providing Windows 10 Support (no LESS than 2 years) - 0-3 years. PC Support-Experience providing PC Support in an enterprise/corporate setting (No LESS than 3 years) Customer Service-Prior customer service experience including face to face and via phone - 4-5 years. Communication-Must have a good understanding of technical issues and be able to relay the issue to the user in a non-technical dialogue 4-5 years Encryption-Prior experience encrypting hard disk drive -0-3 years.
Accredited Associate's Degree in a computer science-related field
2 years recent experience in desktop hardware installation
Scheduled working hours are typically Monday through Friday position from 8a - 5p, 40 hours per week.
Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.
420 Culver Boulevard
Playa Del Rey, CA 90293
Phone: (310) 414-7800 x307 or (800) 927-9318 x307
Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.
Employment will be contingent on candidate clearing pre-employment drug screen and background check.
Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.