201606 - Site Specialist
Industry
ADM
Region
NC-North Carolina
City
Raleigh
State
NC
Rate
$20 to $23.00 DOE
Duration
12 months
Description
Chipton-Ross is seeking a Site Specialist for a hybrid contract opportunity in Raleigh, NC.

SUMMARY:
Responsible for the customer service and inventory management aspects of managed services for assigned customers. The primary duty of this position is to support assigned customers by providing accurate inventory stock count, inventory unpacking and storage, and order placement as required to maintain appropriate inventory levels. Other duties may include customer service related activities, such as: order entry, order expediting, customer service call resolution, return goods authorization, processing of backorders, vendor and customer interaction, problem resolution, and other project related support of the Regional Sales Team.

RESPONSIBILITIES:
Conduct regular inventory counts and update inventory levels of on-site customer stock.
Work with customer procurement team to place orders for replacement stock to replenish inventory levels, based upon pre-determined inventory levels and restocking plans. Unpack and check incoming inventory to ensure accuracy of order. Re-stock inventory in appropriate storage once received. Address any discrepancies or concerns through appropriate client sales reps and/or manager or through appropriate customer contact. Provide Sales Support for regional sales team, including order entry, order expediting, customer service call resolution, return goods authorization, backorder processing, quote generation and other project-related support. Positively represent the client at all times throughout customer locations. Performs other duties as assigned.

REQUIREMENTS:
Strong attention to detail and accuracy required. Strong organizational skills and time management skills required. Ability to work in a self-directed environment with little direct supervision required. Must possess effective oral and written communication skills. Working knowledge of ERP, and mainframe preferred. Must be able to learn computer systems as required. Effectively perform duties while acting at all times in accordance with Code of Business Conduct and Ethics, and our values of Integrity, Intensity, Innovation and Involvement. 2+ years of inventory management and customer service experience preferred.

Hard Requirements:
Ability to communicate with customers, colleagues, and business partners in a professional manner in verbal and written mode. Must possess computer proficiency in Word and Excel. Ability to effectively initiate and prioritize workload. Able to travel to and work on-site at assigned customer locations required. Strong orientation to accuracy and detail. Ability to work in customer stockroom environment for extended periods. Lift up to 25 lbs. regularly.

EDUCATION:
Accredited High School Diploma/GED

WORK HOURS:
Part-Time
20 hours per week, during the hours of 8am - 5pm Monday - Friday. Combination of onsite and home office work. This position allows for some flexibility in hours per day worked.
HYB

Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.

Contact
Tyler Harrell
tharrell@chiptonross.com
CHIPTON-ROSS, INC.
420 Culver Boulevard
Playa Del Rey, CA 90293

Phone: (310) 414-7800 x307 or (800) 927-9318 x307

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Employment will be contingent on candidate clearing pre-employment drug screen and background check.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.