203803 - Administrator
Industry
ADM
Region
MA-Massachusetts
City
Tewksbury
State
MA
Rate
$20 to $22.00 DOE
Duration
12 Months
Description


Chipton-Ross is seeking a Data Entry/Customer Service Admin for a contract opportunity in Tewksbury, MA.

SUMMARY:
Provide support for all incoming customer equipment to the depot service facility. Including but
not limited to, the creation of service cases in the CRM database.

RESPONSIBILITIES:
Create and update customer accounts including customer contacts
Asset creation and updating
Creating work orders for all depot work
Confirm customer payment information, including Purchase Orders and Credit Card
Information
Managing replacement equipment
Managing scrap equipment and RMA’s to Vantaa as required

REQUIRED EXPERIENCE:
Ability to operate independently, with initiative, and good business judgment
Experience in customer engagement
2+ years’ experience in similar role
Excellent computer skills including a very good understanding of Windows, Word, Excel,
and Access
Ability to learn and develop new processes within our CRM application (Salesforce.com
and IndySoft experience a plus)
Good oral and written communications skills
Excellent organizational and time management skills

EDUCATION:
High School Diploma, GED or higher

WORK HOURS: Full-Time; 8a-4p.

Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.

Contact
Amy Shook
ashook@chiptonross.com
CHIPTON-ROSS, INC.
420 Culver Boulevard
Playa Del Rey, CA 90293

Phone: (310) 414-7800 x206 or (800) 927-9318 x206

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Employment will be contingent on candidate clearing pre-employment drug screen and background check.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.