203949 - Accounts Receivable Representative II
Industry
PRO
Region
PA-Pennsylvania
City
Pittsburgh
State
PA
Rate
Up to $21.00 DOE
Duration
6 Months
Description


Chipton-Ross is seeking a Accounts Receivable Representative II for a contract hybrid opportunity in Pittsburgh, PA.

SUMMARY:
The Accounts Receivable Representative II supports the Collections team with daily administrative duties such as credit card processing, review and resubmission of invoices into customer portals and other tasks instrumental in helping the team to achieve their collection goals.
They may also be asked to contact customers in order obtain payment status of open invoices. They manage all aspects of the customer interaction from invoicing to cash collection and are the primary contact for problem resolution for the customers in their portfolio.

RESPONSIBILITIES:
Support collectors in day to day duties such as credit card processing, invoice entry/review in customer portals and obtaining information such as invoices, packing slips and proof of deliveries.
Communicate professionally, both written and verbal
Effectively manage a high volume of email communication and phone contact
Have strong working knowledge of customer billing platforms and internal systems that allow problem identification and solution
Proficiency in key Excel functions that will drive collection efficiencies with our customers
Leverage relationships across departments and business units to improve problem resolution and drive completion of action plans
Use business acumen to proactively identify problems, potential risk, formulate sound solutions and develop and deliver action plans
Drive accountability by escalating delinquency issues within the customer and organizations

REQUIRED EXPERIENCE:
Ability to react to and effectively manage changes in priorities based on business need
Formulate a course of action to consistently accomplish or outperform established goals
Recognize and escalate changes in customer behavior that indicates increased risk of delinquency or default
Ability to work with minimal supervision; following guidelines and company policy
Support development and implementation of on-boarding content for new team members
Use Practical Process Improvement techniques to identify and solution problem root cause
Mentor and support other team members

EDUCATION: Minimum of High School Diploma or GED

WORK HOURS: Full-Time HYB

Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.

Contact
Amy Shook
ashook@chiptonross.com
CHIPTON-ROSS, INC.
420 Culver Boulevard
Playa Del Rey, CA 90293

Phone: (310) 414-7800 x206 or (800) 927-9318 x206

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Employment will be contingent on candidate clearing pre-employment drug screen and background check.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.