- 204027 - Customer Service Representative II
- Menomonee Falls
- $17 to $19.00 DOE
- 3 months
- Chipton-Ross is seeking a Customer Service Representative II for a contract opportunity in Menomonee Falls, WI.
This position is 100% onsite.
Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time.
Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc.); Answer customer inquiries in a timely manner; Maintain customer relations; Remedy customer issues; Communicate and coordinate with internal departments; Act as backup for front desk (i.e., covering phones, greeting visitors); Cold call customers; Work with customers to understand and anticipate future needs.
Experience: 2-4 years
Needs developed knowledge and skills through formal training or considerable work experience
Entry level often for those with work experience in the skill area
Works within established procedures with a moderate degree of supervision
Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes
Accredited high school diploma or equivalent.
Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.
420 Culver Boulevard
Playa Del Rey, CA 90293
Phone: (310) 414-7800 x183 or (800) 927-9318 x183
Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.
Employment will be contingent on candidate clearing pre-employment drug screen and background check.
Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.