205460 - Quality Analyst

Chipton-Ross is seeking a Quality Analyst for a direct hire opportunity in Miami, FL.

Job Summary:
The Quality Analyst provides analysis of operation in the field W&D for assigned areas in the W&D organization.
Initiatives in W&D sites to enhance operational efficiency, excellence, and transformation are supported and managed. Responsible for process related tasks to performance measurement and operational, financial, and clinical analytics; develops with the process owner state of the art process description and KPI (Key Performance Indicators) of the process to support a continued improvement. Support and manages the development of the quality management system of our client in the USA, as well support on the implementation and maintenance of certifications.

- Innovation by reviewing, analyzing and recommending improvements to business processes for better overall organization performance in W&D projects.
- Review operational performance to identify trends and opportunities for improvement.
- Analyze information to identify operational issues, provide recommendations and update operational strategy.
- Jointly work with all functional teams and the teams on the shop floor to enhance processes.
- Review existing reporting and analytics by gathering feedback of all teams to re-design, improve, merge, or add new content into existing reports.
- Develop process models and executing process modelling of existing customer projects as well of projects with new customer in the implementation phase.
- Prepare process model and compile them to an overall process map.
- Develop process and train shop floor employees; follow up on the implementation.
- Ensures accuracy and reliability of work applied.
- Collaborate with teams to integrate systems in Quality Management (in USA branches and with head office in Germany)
- Participate in regular meetings for updates of QS related projects in W&D with departments leads and other key personnel.
- Performs other duties as assigned and modified at manager`s discretion.

- Bachelor`s Degree in Engineering with focus on process management; or equivalent combination of education and relevant experience.
- Proven experience as a Business Process or Data Scientist (high level competence with Confluence, Visio, Lucidchart, QlikSense or other tools)
- Fluent in English (and if possible in Spanish)
- Industry experience is preferred (Contract Logistics, W&D & or 3PL).
- Analytical mind with a problem-solving aptitude and proven abilities to take initiative and be innovative.
- Ability to multitask and execute tasks in a high-pressure environment with firm deliverable dates.
- Must possess strong attention to detail
- Ability to support AdHoc Request and off hours.
- Team player with ability to work with cross-functional teams and all levels of management
- Ability to work with minimal supervision
- Scrum/agile project knowledge
- Ability to communicate effectively in a diverse multicultural environment
- Adheres to process, policies, and standards.
- Willingness to travel in US and abroad


Full Time

Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.

Tyler Harrell
420 Culver Boulevard
Playa Del Rey, CA 90293

Phone: (310) 414-7800 x307 or (800) 927-9318 x307

Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

Employment will be contingent on candidate clearing pre-employment drug screen and background check.

Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.