Payroll Assistant 3

Chipton-Ross is seeking multiple Payroll Assistant 3's for contract/hybrid opportunity in Irving, TX.

• Working knowledge of Payroll fundamentals and Data Validation practices.
• Proficiency and experience with Payroll systems and HR systems.
• Demonstrated Customer Service skills, Call Center experience, and the ability to meet SLAs/Metrics.
• High School Diploma or equivalent + 1 or more additional years of additional education (Business or Accounting) plus relevant work experience.

• Strong attention to detail and ability to handle sensitive information appropriately.
• Accuracy, data integrity, and strong follow-through.
• Clear written and verbal communication.
• Time management and ability to prioritize recurring and urgent requests.
• Discretion in handling confidential employee and payroll data.
• Willing to work a Hybrid schedule.

• SAP experience.
• Prior experience working in a shared service or center of excellence environment.

• The Payroll Assistant 3 supports accurate and timely payroll processing for each payroll process and providing responsive customer support within established service-level agreements (SLAs). This role contributes to departmental goals through updating and validating record each payroll cycle.

Task & Responsibilities:

Sector Support for:

• Processing and validating supplemental pay request.
• Processing and validating out of cycle pay request.
• Respond to inquiries from customers (internal & external) within SLA.
• Perform assigned project duties to support the departmental goals and objectives.

Role & Responsibilities:

• Respond to inquiries from internal and external customers within required SLAs.
• Perform assigned project duties to support system enhancements, process improvements, and departmental objectives.
• Special processing for adjustments, or off-cycle items in alignment with policy and compliance requirements.

High School Diploma or GED.

School must be accredited.

5/40 workweek. Must be willing to work a hybrid schedule.

• Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.
• Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.