Senior Site Specialist

Chipton-Ross is seeking a Senior Site Specialist for a contract opportunity in South San Francisco, CA.

Experience: 2-3 years of equivalent experience, preferably within a laboratory setting or services. Demonstrated customer service, verbal, written, and presentation skills

Demonstrates ability to read, write and speak English fluently, using strong communication skills and desire to deliver excellent customer service, including maintaining a professional appearance in all interactions and upholding the company's values.

Possesses the interpersonal skills to be able to collaborate with various levels of the company's personnel & customers.

Knowledgably operates handheld scanners and performs data entry function

Demonstrates computer proficiency and possess intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.

As a part of the team, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals!

Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and premier service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, and safety glasses, steel toe shoes, bump hats and/or safety glasses.

The position is focused primarily on scientific support services within Unity Lab Services core offerings of order entry, order management, operating customer procurement systems, stockroom services, material handling, shipping/receiving, chemical tracking, and glasswash operations. May also include media preparation and cell culture support operations.

Works primarily at customer sites, which may require working independently. Use the company's or customer's inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing

Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation

Analyzes/maintains/reconciles various customer and company reports to ensure partner requirements are met

Follow work processes as outlined by our written procedures

Listens to customer concerns, effectively addresses issues with a goal of resolution within established timeframe, and proactively communicates with supervisor, any customer concerns and/or potential problems

Engages in process improvement activities

May perform other responsibilities as assigned by management

Requires the ability to lift, push and pull 30-40 pounds consistently; may be required to lift 50 pounds, including operation and use of pushcarts, pallet jacks, forklifts, etc.

Accredited High School Diploma, college degree preferred.

Full-Time; 8:00AM - 4:00PM.

• Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.
• Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.