Client Support Specialist

Chipton-Ross is hiring a Client Support Specialist to support our recruiting team in placing engineering, technical, manufacturing, administrative and professional talent with aerospace, defense and shipbuilding clients. This is a full-time, in-house role and a direct path into a full Recruiter position for someone who learns fast and wants to build a career in staffing.

Locations: Playa del Rey, CA · Charleston, SC · Newport News, VA · Pascagoula, MS · Remote considered for the right candidate

1+ year of experience in an office, customer service, administrative or sales role

Strong people skills: builds rapport quickly, listens well and represents the company professionally with candidates and clients

Strong written and verbal communication skills, including on the phone with candidates and clients

High attention to detail and accuracy with data entry

Ability to manage multiple job orders and deadlines in a fast-paced environment

Proficiency with Microsoft Office or Google Workspace

You will keep our job orders accurate in the ATS, find and screen candidates, get qualified resumes in front of clients, and keep offers and paperwork moving so recruiters can spend their time closing placements.

Job order management

Enter new job orders into the ATS accurately and promptly, including requirements, pay rates, clearance level, location and client contacts

Update job orders as status, requirements or headcount change; close or place on hold as directed

Post openings to job boards, the company website and social channels, and keep postings current

Run regular audits so the ATS reflects what is actually open

Sourcing and screening

Source candidates through the ATS database, job boards, LinkedIn, referrals and other channels

Review resumes against job requirements and conduct initial phone screens for experience, availability, pay expectations, work authorization and clearance status

Build and maintain talent pipelines for recurring and hard-to-fill roles

Re-engage past candidates and contractors coming off assignment

Client submittals and communication

Format resumes to company standards and submit qualified candidates to clients through email or vendor management systems (VMS)

Communicate with client contacts to confirm requirements, follow up on submittals and schedule interviews

Track submittal status and client feedback, and relay updates to recruiters and candidates

Offers and onboarding support

Prepare and send offer details to recruiters for extension to candidates

Confirm start dates and assignment details with candidates, recruiters and clients

Recruiting team support

Keep candidate records, notes and activity in the ATS complete and current

Prepare activity and pipeline reports for the Recruiting Manager

Assist with job fairs, career events and recruiting campaigns

Handle other recruiting and administrative tasks as assigned

Accredited High school diploma or equivalent

Full-Time

• Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.
• Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.